Managed IT Support
Day-to-day support with defined response times, so problems route somewhere accountable instead of to whoever answers first.
IT that stops being a fire drill.
Atlanta managed IT and security for businesses that have outgrown ad-hoc support but aren't ready to build a department of their own.
Start a ConversationThere's a stage most growing companies pass through where IT is whoever is best with computers. It works until the day it doesn't — a ransomware email, a failed backup nobody was checking, a departing employee whose access was never revoked.
III Point Solution was founded in Atlanta to cover that stage properly. Our principal consultant, Nathaniel Brooks, spent years running infrastructure and incident response inside mid-market businesses before moving to advisory work, and that background shapes how we engage: we start by finding out what would actually happen if a laptop were lost tonight.
We work with businesses between roughly twenty and four hundred people — large enough to be a target, small enough that a full security team is out of reach. Engagements begin with a fixed assessment rather than a contract, because you should see the gaps before committing to anyone.
Six areas where we do our most useful work for Atlanta businesses.
Day-to-day support with defined response times, so problems route somewhere accountable instead of to whoever answers first.
Monitoring, alerting and response for the attacks that actually reach mid-market businesses rather than the ones in vendor keynotes.
Backups that are tested by restoring them, with a recovery time you have seen demonstrated rather than been promised.
Device management, multi-factor authentication and joiner-mover-leaver processes that close accounts the day someone leaves.
Practical architecture across office, remote and cloud, sized to what you run rather than what you might one day run.
Evidence, policy and control work for SOC 2, HIPAA and cyber-insurance questionnaires, without a year-long programme.
Every engagement follows the same four stages, so you always know where you are and what comes next.
A fixed two-week review covering devices, identity, backups and exposure, ending in a ranked list of what to fix first.
The urgent gaps closed immediately — unpatched systems, missing MFA, backups that have never been restored.
Longer-horizon work on segmentation, monitoring and access, sequenced so nothing takes the business offline.
Ongoing support and monitoring with monthly reporting you can hand to an insurer or a board.
Tell us what you're weighing up. We'll reply within one business day.